Blog - Page 4 of 6 - Cloud Advisory

Published On - November 8, 2019

lalaine fukuro SalesforceTags: marketing automation, pardot, salesforce

What Is Salesforce Pardot and Can It Be Your Marketing Automation Platform?

What is Salesforce Pardot? Pardot is one of the two Marketing Automation platform offerings from Salesforce– the other offering being the Salesforce Marketing Cloud. Both of these applications were integrated into the Salesforce suite after Salesforce (the company) acquired ExactTarget for $...

Published On - November 8, 2019

lalaine fukuro SalesforceTags: force.com, heroku, lightning components, salesforce app cloud

What is Salesforce App Cloud?

The Salesforce App Cloud is essentially a development environment built on the same platform as Salesforce Sales, Marketing and Service clouds. It is comprised of three main components. Force.com Heroku Lightning Components Force.com allows software developers to develop line of ...

Published On - November 8, 2019

lalaine fukuro SalesforceTags: appexchange, itunes, salesforce

What is Salesforce AppExchange?

AppExchange is a marketplace where businesses and other Salesforce users can find other software applications for their business built on the Salesforce platform. In a sense it is the ‘iTunes for Business’. Developers cancreate and market their applications and share it with milli...

Published On - November 8, 2019

lalaine fukuro SalesforceTags: cloudify podcast, digital marketing, marketo, pardot, salesforce

How to Create Your Own Digital Marketing Strategy

How do you create your own Digital Marketing Strategy? Before you can ever decide if you’re in a position to use any sort of marketing automation platform, you really need a digital marketing strategy in place. What exactly is a Digital Marketing Strategy? In my opinion a Digital Marketing St...

Published On - November 8, 2019

lalaine fukuro SalesforceTags: hubspot, marketing automation, marketo, pardot, salesforce, salesforce marketing cloud

What is Marketing Automation?

What is Marketing Automation all about? Marketing automation is the use of software and tactics to automate your digital marketing campaigns. The idea is to create a series of automated interactions with potential customers who are looking to solve a problem. The solution to their problem or problem...

Published On - November 8, 2019

lalaine fukuro Salesforce

Take a Tour of Desk.Com and the Common Inbox User Interface

What does Desk.com look like? The first major feature of Desk.com and this is what we were talking about as far as the user interface. People that subscribe to Desk.com for their business, they really like the user interface. What you’ll see here is a very non-traditional Salesforce user interface...

Published On - November 8, 2019

lalaine fukuro Uncategorized

How Is Desk.Com Priced and What Are the Features of Each Version?

How is desk.com priced? There are three (3) versions of desk.com with different feature sets. Standard Version of Desk.com The Standard Version is typically $25 to $35 a month per user. The difference between those 2 prices is really whether you prepay the entire year or you just...

Published On - November 8, 2019

lalaine fukuro SalesforceTags: desk.com, salesforce, salesforce.com, service cloud

Should You Buy Desk.Com or Salesforce Service Cloud?

How do you choose between Desk.com and Service Cloud. In previous posts we discussed the two products that Salesforce offers businesses to manage their customer support functions. One is Desk.com and the other is Service Cloud. Now the question becomes how do you decide between the two products? Now...

Published On - November 8, 2019

lalaine fukuro SalesforceTags: lighting console, salesforce, salesforce lightning, service cloud

Can the New Lightning Console in Service Cloud Improve Your Customer Support?

What’s the Lightning Console? If you are a Salesforce Service Cloud customer, the Service Cloud Lightning Console is basically an integrated experience to help customer service agents deliver faster, smarter service customers. That’s the marketing spin anyhow. The reality is that the new Li...

Published On - November 8, 2019

lalaine fukuro Salesforce

What Is Desk.Com and Can It Help Improve Small Business Customer Service?

What is Desk.com and how it can benefit your business? Desk.com is basically Software as a Service (SaaS) on the Salesforce platform. Just like the Service Cloud, it’s aimed at providing support to the customer service rep. Any representatives that you have that are on duty to accept incoming cust...

What Is Salesforce Pardot and Can It Be Your Marketing Automation Platform?

What is Salesforce App Cloud?

What is Salesforce AppExchange?

How to Create Your Own Digital Marketing Strategy

What is Marketing Automation?

Take a Tour of Desk.Com and the Common Inbox User Interface

How Is Desk.Com Priced and What Are the Features of Each Version?

Should You Buy Desk.Com or Salesforce Service Cloud?

Can the New Lightning Console in Service Cloud Improve Your Customer Support?

What Is Desk.Com and Can It Help Improve Small Business Customer Service?

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