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What is an Opportunity in Salesforce?

Now once you understand the concepts and distinctions between LEADs and ACCOUNT, there are core Salesforce.com concepts that center around the Account that you will want to understand: In an Account you may have multiple interactions with the client: Contacts. These are the people at an Account that...
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What is Salesforce Chatter?

Chatter is Salesforce’s all-encompassing communication and collaboration tool. More than just a way to instantly reach your colleagues and other users in your organization; Chatter is a means to track conversation and updates using features like feeds, profiles, groups and records in your organiza...
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