So I started working on the Salesforce platform in 2010, and my introduction to it was really interesting because the thing that really got my attention was the fact that I didn’t have to set up servers, I didn’t have to worry about how much bandwidth was going to those servers, I didn&#...

How is desk.com priced? There are three (3) versions of desk.com with different feature sets. Standard Version of Desk.com The Standard Version is typically $25 to $35 a month per user. The difference between those 2 prices is really whether you prepay the entire year or you just...

How to Choose between Salesforce Pardot and Salesforce marketing cloud. Using the 7 steps framework to Choosing the right marketing automation platform we can gather our requirements to compare against the features of both Salesforce Pardot and Marketing Cloud marketing automation platforms. Going t...

Salesforce.com is all about ease of integration across multiple aspects of your business. Of its many benefits, one of the better known functions would be its Support Features. Here are our Top 10 Favorites: Salesforce KnowledgeManage your Knowledge Articles and provide permission to only the right ...