Salesforce.com is all about ease of integration across multiple aspects of your business. Of its many benefits, one of the better known functions would be its Support Features. Here are our Top 10 Favorites: Salesforce KnowledgeManage your Knowledge Articles and provide permission to only the right ...

Chatter is Salesforce’s all-encompassing communication and collaboration tool. More than just a way to instantly reach your colleagues and other users in your organization; Chatter is a means to track conversation and updates using features like feeds, profiles, groups and records in your organiza...